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IT Help Desk expert

POSTED ON May 4th  - POSTED IN IT

For a well-known IT company located in Cairo, “IT Help Desk expert” is required.

Job description:

– Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
– Respond to queries either in person or over the phone.
– Maintain the daily performance of computer systems.
– Respond to email messages for customers seeking help.
– Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), Ms Office, Ms Windows XP/7/8, etc, MS Windows Server (Active Directory) and MS Exchange.
– Follow up on the inventory of computers and other devices.

Requirements:

– Bachelor’s degree in IT or any related field.
– Good command of English is mandatory.
– From 3 to 5 years of experience in similar positions.

Send your CV to mazmy@targetdhr.com

IT Manager

POSTED ON September 4th  - POSTED IN IT

 

For a multinational FMCG company located in Cairo, fifth settlement is hiring “IT Manager”.

Responsibilities:

– Define and develop the IT strategy.
– Map IT capabilities to all business’ needs.
– Develop, document and implement all IT processes.
– Define the requirements, standards and implementation processes for the below areas:
1- Assets/infrastructure.
2- Hardware.
3- Software.
4- Applications: major systems and user app (JDE, Rockwell, Factory talk, UniWin, PI etc…)
5- Network connectivity and telephony.
6- Data storage and back-up.
7- Technology governance, risk, security and compliance.

Requirements:

– Fluent English is a must.
– From 10 – 13 years of experience in IT.
– Working knowledge of at least one process improvement methodology (e.g. six sigma, Lean, or equivalent).
– Training delivery and people coaching experience.

Kindly send your CV before 16th of September to: selamir@targetdhr.com

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